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Certificate
The Certificate in Medical Office Administration will prepare students to excel in the dynamic field of healthcare communication and compliance. Students will develop a strong foundation in medical terminology, coding systems, and healthcare laws, enabling them to navigate the complexities of clinical documentation, patient interactions, and regulatory standards. The certificate emphasizes professional communication skills, ethical decision-making, and cultural awareness to enhance collaboration with diverse audiences. In addition, students will gain the knowledge and practical tools needed to contribute to quality improvement, compliance, and effective communication within healthcare organizations.
The Medical Office Administration (Certificate) program contains 24 identified courses across 1 requirement categories. The prerequisite data currently includes 0 known course relationships.
Structured catalog requirement categories, credit thresholds, and nested course rules.
24 Total Credits
Complete all of the following
Medical Office Administration Competencies: 24 Total Credits
Known courses in this degree map with credits and prerequisite links from catalog data.
| Course | Title | Credits | Prerequisites |
|---|---|---|---|
| BUS20064Competency | Utilize information from industry & scholarly sources to inform problem-solving & decision-making | 1 | None listed |
| BUS20266Competency | Develop professional plans for advancing customer service skills | 1 | None listed |
| COM20066Competency | Communicate professionally to diverse internal and external audiences | 1 | None listed |
| COM20091Competency | Apply legal and ethical considerations in relation to the use of target audience information | 1 | None listed |
| COM20110Competency | Evaluate relevant data and information to determine how to segment and target an audience | 1 | None listed |
| COM20188Competency | Analyze communication styles and strategies for optimal effect within healthcare organizations | 1 | None listed |
| COM20189Competency | Apply cultural knowledge to enhance communication within a healthcare organization | 1 | None listed |
| COM20264Competency | Analyze customer service interactions using various models of communication | 1 | None listed |
| COM20265Competency | Create customer-facing messages that take into consideration culturally & socially diverse customers | 1 | None listed |
| COM30122Competency | Determine the considerations & adjustments needed to communicate effectively with diverse audiences | 1 | None listed |
| DAT20065Competency | Interpret qualitative and quantitative data to answer a business question | 1 | None listed |
| HCM20190Competency | Align communication processes to the healthcare organization’s mission, vision, and values | 1 | None listed |
| HCM20195Competency | Determine how policies, processes & procedures are created to meet regulatory reqs. & org. needs | 1 | None listed |
| HCM20197Competency | Assess the impact of healthcare ethics on the end of life decision making process | 1 | None listed |
| HCM20198Competency | Analyze the legal implications of various healthcare entities | 1 | None listed |
| HCM20199Competency | Analyze the impact of codes of ethics on healthcare organizations | 1 | None listed |
| HCM30206Competency | Explain key regulations that affect health care organizations | 1 | None listed |
| HCM30207Competency | Describe accreditation and licensure requirements of healthcare organizations | 1 | None listed |
| HCM30208Competency | Analyze the role of regulatory compliance in healthcare | 1 | None listed |
| HCM30228Competency | Utilize appropriate policies for managing patient collections, claims, denials, and billing | 1 | None listed |
| HCM30229Competency | Examine the effective utilization of various audits in healthcare | 1 | None listed |
| HIM20194Competency | Analyze the role and impact of documentation within a healthcare organization | 1 | None listed |
| HIM20196Competency | Utilize appropriate medical terminology | 1 | None listed |
| HIM30227Competency | Analyze the processes used to ensure accurate medical coding in healthcare organizations | 1 | None listed |