Managing Difficult Conversations at Work
Course DirectorySNHU WCM620 has no listed prerequisites.
Graduate · 3 credits
The art and practice of dialogue building is the act of engaging conflict effectively and transforming difficult conversations into better decisions, healthier work relationships, and stronger organizations. This course examines approaches for de-escalating conflict conversations, choosing if and when to intervene, tapping the creative potential in conflict, and creating workplace environments that foster constructive conflict engagement.
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No listed prerequisites for this course.
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